Last Updated: May 27, 2025
Welcome to Bonded Together ("Bonded", "we", "us", or "our"). We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our mobile application ("App"), visit our website, or interact with us through our online or social media channels (collectively, the "Services").
As we work with you to build better relationships, we understand the importance of privacy in a couples application. For any personal data we collect, this Privacy Policy explains why we collect this data, how we process it, and your rights regarding your personal information.
If you do not agree with this policy, you should not use our Services. We may update this policy from time to time, and the latest version will always be available on our website.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: founder@bonded-together.co.uk
Bonded Together App LLC (branded as "Bonded") is a U.S. company and the data controller responsible for collecting and processing your personal information. We determine what personal data is collected and how it will be used.
Our Services may contain links to third-party websites and services (Instagram, Mapbox, etc.). These third-party organizations have their own privacy policies, which you should read carefully before providing any personal data to them, as we do not accept responsibility for them.
Our app includes several features designed to help couples stay connected. These features include Shared Memories for photo sharing between partners, a Shared Diary where both partners can view and edit journal entries, a Mood Tracker for recording and sharing emotional states, a Shared Calendar for scheduling and coordinating events, a Shared Map for location sharing via Mapbox, and Thumbkisses as an interactive connection feature.
For these features to work, we may collect and store photos that you choose to upload, text content you enter into the diary, mood data that you voluntarily input, and location data, but only with your explicit permission and only when you or your partner opens the app.
All data is collected solely to provide the core functionality of the app—connecting partners across distances. Any information you input is only shared with your paired partner and is not accessible to other users or third parties.
All data collection is tied to specific features. If you choose not to use a particular feature, the related data will not be collected. For example, if you don't use the location sharing feature, we won't access your location data. Important: Location updates only happen when you or your partner actively opens the app; we do not collect location data in the background.
Certain features like photo sharing and location tracking require specific device permissions. These permissions will only be requested when you try to use the related feature, and you can decline permission while still using the rest of the app.
You may delete your Bonded Together account at any time through the app settings. To delete your account and data, go to Settings (accessible from the home screen), select "Account," and tap "Delete Account."
Important: When you delete your account, your relationship data and all associated content will be permanently deleted from our servers. Additionally, your partner's account will also be deleted.
If you have a Premium subscription, you will need to cancel it separately through your Apple or Google account.
Please note: Account deletion is immediate and irreversible. You will not be able to recover your account or data, even if you use the same credentials to sign up again. There is no reactivation period.
When you use our Services, we automatically collect certain device information including your device type and model, operating system version, unique device identifiers for app functionality, push notification tokens to send you updates, and the version of our app you're using.
We also collect usage information to improve our Services, including which features you use and how frequently, app performance data to ensure smooth operation, crash reports and error logs to fix issues, and general interaction patterns to enhance user experience.
For location-based features, we collect GPS coordinates only when you open the app and actively use these features, location accuracy data to provide better service, and timestamps of when locations are updated. It's important to note that we do NOT collect location data in the background. Location is only accessed when you actively open the app and use location-based features.
We receive limited information from third parties to provide our Services. From payment providers like Apple App Store or Google Play Store, we receive your subscription status and purchase history, though we never receive your actual payment details like credit card numbers. If you choose to sign in with Google or Apple, we receive basic profile information including your email address and name from these authentication providers.
We value your privacy and are committed to protecting your personal information. Partner Sharing is the core functionality of our app - information you input into shared features (like the shared diary, calendar, mood tracker, etc.) is shared only with your paired partner. We maintain a strict policy of No Third-Party Sharing - we will never share your personal information with third parties, even with your prior consent. Additionally, we have a No Sale of Personal Data policy - we do not sell your personal data to third parties under any circumstances.
We may only disclose your information if required to comply with legal obligations, enforce our terms, protect rights or safety, or prevent illegal activities as required by law.
Bonded Together has physical, electronic, and procedural safeguards in place that comply with legal regulations to protect your personal information. However, data transmission over the internet cannot be guaranteed to be 100% secure.
The personal information we collect from you may be stored on servers located outside of the country where you live. We maintain servers in secure locations to bring you our services globally and continuously.
Bonded Together limits access to your personal information to employees who have a reasonable need to access the information in order to provide you with services or to complete their work.
We take the security of your data seriously and implement multiple layers of protection. All data transmitted between your device and our servers uses SSL/TLS encryption. Sensitive data stored on our servers is encrypted at rest. We use secure authentication systems with properly hashed passwords that even we cannot read. We conduct regular security audits and updates to stay ahead of potential threats. Access to user data is strictly controlled and monitored within our organization.
We retain your data for different periods depending on its type and purpose. Active account data is kept as long as your account remains active. When you delete your account, your data is permanently removed from our active systems within 30 days. Backup data may be retained for up to 90 days after deletion for recovery purposes. Analytics data is aggregated and anonymized after 18 months, meaning it can no longer be linked to you personally.
Depending on your location, you may have the following rights regarding your personal data:
Right to Access: You have the right to request access to the personal data we hold about you. You can view all your data directly within the app at any time, request a copy of your personal data in a structured format, and we're also developing an export feature to make it easier for you to download all your content.
Right to Correction: You have the right to request correction of any inaccurate personal data we hold about you. You can update your profile information anytime through the app settings, edit or delete any content you've created, and if you notice any inaccurate information about you, you can correct it immediately or contact us for assistance.
Right to Erasure: You have the right to request that we delete your personal data in certain circumstances. You can delete individual pieces of content at any time, delete your entire account through the app settings (which will also delete your partner's account after appropriate warnings), and request permanent deletion of all your data, and we'll ensure it's removed from all our systems including backups.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You have the right to request that we transfer your personal data to you or to a third party in certain circumstances.
Right to Object: You have the right to object to our processing of your personal data in certain circumstances.
If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Information" section.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
By using Bonded Together, you agree that your information may be transferred, processed, and stored in various locations worldwide, including but not limited to, the United States (where we are based), the United Kingdom, and the European Union, in the cloud, on our servers, or the servers of our service providers.
We implement appropriate safeguards to ensure that your personal information is treated securely and in accordance with this privacy policy. These safeguards include ensuring that your personal information is used in accordance with standard data protection clauses and ensuring that any recipients of your personal information commit to maintaining the same high standards of data protection as we do.
Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected the personal information of a child under 16, we will take steps to delete the information as soon as possible.
If you believe that we might have any information from or about a child under 16, please contact us using the information provided in the "Contact Information" section.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know about personal information collected, used, disclosed, or sold, the right to delete personal information (with some exceptions), the right to opt-out of the sale of personal information, and the right to non-discrimination for exercising your CCPA rights.
We do not sell personal information under any circumstances. You can learn more about your California privacy rights and how to exercise them by contacting us at the email address provided in the "Contact Information" section.
If you're in the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR). These include the right to access your personal data, the right to rectification of inaccurate data, the right to erasure also known as the "right to be forgotten," the right to restrict processing of your data, the right to data portability to transfer your data to another service, and the right to object to certain types of processing.
Our legal basis for processing your data varies depending on the specific purpose. We process data based on your consent for optional features like location sharing. We process data as necessary to fulfill our contract with you to provide the Services you've requested. We process data based on our legitimate interests in improving and securing our Services, always balanced against your rights and freedoms.
Push notifications are an important part of staying connected with your partner through Bonded. We send notifications when your partner adds a mood entry, writes in the shared diary, adds a new calendar event, sends you a thumb kiss, or when there are important app updates you need to know about.
You have complete control over these notifications. You can manage which types of notifications you receive through your device settings. You can customize the frequency and types of notifications in the app. You can turn off all notifications at any time while still using the app normally.
To improve Bonded, we use Firebase Analytics to understand how features are used across our user base. This helps us identify which features are most valuable and where we should focus our development efforts. We also use Firebase Crashlytics to identify and fix crashes and errors, ensuring a stable experience for everyone.
This analytical data is aggregated and anonymized, meaning it's combined with data from other users and can't be traced back to you personally. We use this information solely to improve the app, not for advertising or other purposes. You can disable analytics and crash reporting in your app settings if you prefer not to participate in these improvements.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
While we work hard to protect your data, we also plan for the worst. If a data breach occurs that may compromise your personal information, we will notify affected users within 72 hours of discovering the breach. We'll provide clear information about what happened, what information may have been affected, and what steps we're taking to address the situation. We'll also offer guidance on steps you can take to protect yourself.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: founder@bonded-together.co.uk
We're committed to protecting your privacy and being transparent about our practices. If you have any questions, concerns, or requests related to your privacy, please don't hesitate to contact us.
Mailing Address:
Bonded Together LLC
2966, 701 Tillery Street Unit 12
Austin, TX, Travis, US, 78702
We aim to respond to all privacy inquiries within 48 hours.
Location features in Bonded are designed with your privacy in mind. Location data is only collected when the app is open and you're actively using location features. We never track your location in the background or when the app is closed. Location data is used exclusively for the Memory Map feature where you choose to create location-based memories. You maintain complete control over when and if your location is shared with your partner.
The photos and memories you share in Bonded are stored securely in cloud storage with encryption. These files are only accessible by you and your partner within the app. When you delete a photo or memory, it's permanently removed from our storage systems. We never use your photos for any purpose other than displaying them in the app as you've intended.
Your emotional well-being is personal, and we treat mood data with special care. Mood entries remain strictly between you and your partner. We don't analyze individual mood data or share it with any third parties. We don't use mood data for medical or diagnostic purposes. You can delete any mood entry at any time, removing it permanently from our systems.
Your diary entries are private conversations with your partner. We ensure end-to-end visibility only with your connected partner. Our team doesn't read or analyze your diary content. All entries are backed up securely with encryption. When you delete an entry, it's permanently removed from both the app and our backups.
We carefully select third-party services that share our commitment to privacy. Firebase, provided by Google, powers our database and authentication systems. Their privacy policy is available at https://firebase.google.com/support/privacy. RevenueCat manages our subscription services, and their privacy policy can be found at https://www.revenuecat.com/privacy. Mapbox provides our mapping services, with their privacy policy at https://www.mapbox.com/privacy.
When you use Sign in with Apple or Google, these services receive information about your sign-in activity. However, we only receive basic profile information like your name and email address, never your password or other sensitive authentication details.
At Bonded, we believe privacy is fundamental to the trust required in a relationship app. We keep your data secure using industry-standard encryption and security practices. We share your information only with your partner as intended by the app's design. We use your data solely to provide and improve the app experience. We respect your privacy choices and give you control over your information.
We don't sell your data to anyone, share it with advertisers, read your private content, or track you in the background when the app is closed.
Your privacy is our priority, and we're committed to protecting it while helping you stay connected with your partner.
By using Bonded, you acknowledge that you have read and understood this Privacy Policy.
Effective Date: May 27, 2025